Coinbase wallet

Coinbase Bundle purchases have been deprecated, as such all assets purchased in the Coinbase Bundle have been redistributed to their respective individual asset balances.

You will still be able to view the Coinbase Bundle purchase under Tools > History. The purchase will no longer be available to view in Accounts.

The assets in your Coinbase Bundle will be placed into their respective individual asset balances. You will no longer see a standalone balance for your 'Coinbase Bundle' purchase. This is a cosmetic-only change. The amount of cryptocurrencies you purchased as part of your Coinbase Bundle will not change.

Due to the nature of digital currency protocols, transactions cannot be cancelled or altered once they are initiated. This is what allows merchants to accept digital currency without the risk of chargebacks. It also means users must be careful when they send funds, as transactions cannot be undone, outside of asking the recipient for a refund.

When you add a payment method, two small verification amounts will be sent to your payment method. You must enter these two amounts correctly in your payment methods from your Settings in order to finish verifying your payment method.

Bank verification amounts are sent to your bank and appear on your online statement and on your paper statement. For faster verification, you'll need to access your online bank account and search for 'Coinbase'.


Bank account

We aim to to make cryptocurrency fast and simple to use, and that means providing our users mobile capability. The Coinbase mobile app is available on iOS and Android.

iOS
The Coinbase iOS app is available in the App Store on your iPhone. To locate the app, open the App Store on your phone, then search for Coinbase. The official name of our app is Coinbase: Buy Bitcoin & Ether published by Coinbase, Inc.

Android
The Coinbase Android app is available in the Google Play store on your Android device. To locate the app, open Google Play on your phone, then search for Coinbase. The official name of our app is Coinbase: Buy Bitcoin & Ether published by Coinbase, Inc.

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Coinbase supports accounts in the name of a trust through our business platforms Coinbase Prime, Coinbase Custody, and Coinbase Exchange.

Setting up a trust through Coinbase Prime, Custody, and Exchange
If you're new to Coinbase Prime, Custody, or Exchange, you'll first need to apply for an account. Once the application is reviewed and approved, our Client Services Team will help you complete the account setup during the onboarding process.

You'll work with an analyst directly through email during the onboarding process to ensure your account is exactly how you want it. During this process, let the Client Services teamt know you're interested in a trust account.

If you already have a Coinbase Prime, Custody, or Exchange account, reach out to the Client Services team and let them know you're interested in setting up an account for a trust. The team will guide you through the next steps in the process.

Linking bank accounts for Coinbase.com
While we don't support joint Coinbase accounts or accounts in the name of trusts or similar entities on Coinbase.com, we do support linking joint bank accounts to a Coinbase account as a payment method.

Please note, the name of your bank account must match the name of your personal Coinbase account for Coinbase.com. If you would like to use a business bank account instead, please consider applying for an account on Coinbase Prime.

A security key is a physical hardware authentication device designed to authenticate access through one-time-password generation. Coinbase supports Universal Second Factor (U2F) security keys.

Supported security keys are available from a variety of vendors. Coinbase recommends buying a key that works best for your device and preferences.

Important Note: All hardware authentication devices are not Coinbase products. If you use any other supported security keys, you'll be subject to applicable terms and conditions of use for these products, including a separate privacy policy, which may differ from Coinbase's privacy policy. You should read and understand all applicable terms for these supported security keys before using them.

Links to third-party websites will open new browser windows. Except where noted, Coinbase accepts no responsibility for content on third-party websites.

Dedicated physical hardware authentication device offer more protection than other 2FA methods like SMS and soft token TOTP apps because the credentials don't need to be stored on a networked device.

iOS and Android
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Select Profile & Settings.

Tap Enable send and receive at the top. If the option is not available, go to the Coinbase document verification page.

Select your document type.

Follow the prompts to upload your ID document.

Once the steps are completed, the identity verification process is complete.

Verify your phone number on the mobile app
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Select Profile & Settings.

Under Accounts, tap Phone Numbers.

Select Verify a new phone number.

Enter your phone number then tap Next.

Enter the verification code sent to your phone.